Returns & Refunds

Many items that we carry are over 20 years-old and show some signs of wear or fade due to age.

Any distinct imperfections (such as holes or major stains) are noted in the product description. On the rarest of occasions, we may fail to notice minor flaws.

We do our best to provide recommended sizing. However please understand fit may vary depending on the construction, materials, and manufacturer.

It is the customer's responsibility to review the information and images provided of the products before committing to a purchase.

Vintage Threads will accept returns only on items that have been grossly misrepresented within 7 days of delivery, and all return requests must be reviewed and approved prior to acceptance. If once received and you are not happy with sizing/fit we can exchange for another item at the same cost. This does not include shipping.

Items purchased on sale will not be refunded. 

To be eligible for a return the item needs to meet the above criteria and you must contact us at support@vintagethreads.com.au or DM us on Instagram within 48 hours of delivery as determined by tracking information. 

To start a return, you can contact us at support@vintagethreads.com.au or DM us on Instagram. Once your return is accepted you will need to ship back to us, we will entitle return details via the return request. It is the buyers responsibility to post this and provide a receipt via email within 7 days of the response from our returns team. Failure to present this will result in the item no longer eligible for refund. Items sent back to us without first requesting a return will not be accepted.